Payment & refunds

Template disclosures for an operator to adapt. Not legal advice.

What you are charged

A single payment of the amount you enter, in USD, at the time you check out. There is no subscription, no recurring charge, and nothing is stored to be charged later.

Who processes it, and who you are paying

Payments are handled by Dodo Payments. Your card details go to them, not to us. We receive only a confirmation, an amount, and a reference.

Dodo Payments acts as our merchant of record. That means they are the seller on this transaction, not us: they take the payment, they charge and remit any sales tax or VAT that applies where you are, and their name, not this site's, is what appears on your card or bank statement. Refunds are issued by them, on our instruction.

When the score changes

Only after the provider confirms the payment to our server. A contribution that is authorised but not yet confirmed shows as pending and counts as zero.

Refunds

Contributions are final. Once a payment is confirmed it is not refunded, and changing your mind is not a reason for a refund. The only money we return is money that was never counted toward a score:

• Confirmed after the battle closed: if a payment clears after the 100 days are up, it cannot be counted. We record it as late and refund it.
• Cancelled battle: if a battle is cancelled before it finishes, contributions to it are refunded.
• Duplicate or incorrect charge: a billing error, not a contribution. Refunded in full. Contact us with the reference from your confirmation page.

Two related cases that are not refunds. Tax: any sales tax or VAT is calculated and shown at checkout by the payment provider, based on where you are. Amount mismatch: if the amount confirmed by the provider does not match the amount recorded here, the contribution is held for review and not counted until it is resolved.

Chargebacks

If a payment is reversed through your bank, the corresponding amount is removed from the side's total.

Data

We store the battle, the side, the amount, the payment reference, the status, and the time, plus any display name you chose to show. We do not store card numbers.

Contact

Operator support address goes here. Quote the reference shown on your confirmation page.